HastyBag is an online retail brand operated by Hasty Bag LLC. This Shipping Policy explains our order-processing times, shipping methods, estimated delivery timeframes, costs, tracking procedures, and delivery-related responsibilities.

By placing an order through HastyBag, you agree to this Shipping Policy.

1. Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received and verified.

Business days are Monday through Friday, excluding U.S. federal holidays.

Orders placed on weekends or holidays will begin processing on the following business day. Processing may take slightly longer during holidays, promotional periods, unusually high order volumes, address-verification issues, or circumstances beyond our reasonable control.

2. Shipping Destinations

HastyBag currently ships to eligible addresses within the United States.

Shipping availability to Alaska, Hawaii, U.S. territories, APO/FPO addresses, and P.O. boxes may depend on the product, destination, and available carrier service. Available shipping options will be displayed during checkout.

We currently do not offer international shipping.

3. Shipping Method and Delivery Time

Orders are shipped using a trackable Standard Ground Shipping service. The carrier is selected based on the destination, package, and fulfilment requirements. The assigned carrier will be identified in the shipping-confirmation or tracking email.

Our estimated timeframe is:

  • Order processing: 1–3 business days
  • Shipping transit: 4–7 business days after dispatch
  • Estimated total delivery: 5–10 business days from order confirmation

Delivery estimates are not guarantees. Weekends and federal holidays are not counted as business days.

Orders may be delayed because of severe weather, carrier disruptions, incorrect addresses, holidays, transportation interruptions, security verification, or other circumstances outside our reasonable control.

4. Shipping Charges

All website prices and shipping charges are displayed in U.S. dollars (USD).

Orders with a merchandise subtotal of $200 or more qualify for free Standard Shipping to eligible U.S. addresses. The qualifying subtotal is calculated after discounts and before applicable taxes.

For orders under $200, the applicable shipping charge will be calculated and displayed during checkout before the customer completes the purchase.

Customers will always have the opportunity to review the complete order total, including product prices, shipping charges, discounts, and applicable taxes, before submitting an order.

5. Order Confirmation

After an order is successfully placed, the customer will receive an order-confirmation email at the email address entered during checkout.

The confirmation email will normally include:

  • Order number
  • Products purchased
  • Billing and shipping information
  • Product subtotal
  • Shipping charge
  • Applicable taxes
  • Total purchase amount

Submitting an order does not mean that it has been accepted for fulfilment. Orders may be reviewed for payment verification, inventory availability, address accuracy, and fraud prevention before shipment.

6. Tracking Information

Once an order has shipped, tracking information will be sent to the customer’s email address.

Please allow up to 24–48 hours after receiving the shipping confirmation for the carrier’s tracking system to display movement or updated delivery information.

Customers may also use the Track Order page on our website when applicable.

7. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout, including:

  • Recipient’s full name
  • Street address
  • Apartment, suite, or unit number
  • City
  • State
  • ZIP code
  • Valid phone number

Please contact us immediately if an address needs to be corrected. We will attempt to update the address before fulfilment, but we cannot guarantee changes after an order has entered processing or has been shipped.

Hasty Bag LLC is not responsible for delivery delays or failed delivery caused by an incomplete or incorrect address supplied by the customer.

8. Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible at info@hastybag.com.

We will attempt to accommodate the request if the order has not entered fulfilment or been shipped. Once an order has shipped, it cannot be cancelled and must be handled through our Return and Refund Policy.

9. Split Shipments

An order containing multiple products may occasionally be shipped in more than one package.

If an order is divided into multiple shipments:

  • The customer will not be charged an additional shipping fee unless clearly agreed before shipment.
  • Separate tracking numbers may be provided.
  • Packages may arrive on different dates.

10. Delayed Shipments

If tracking has not updated for several business days or the order has not arrived within the estimated delivery period, please contact us with your order number.

We will review the shipment information and, where appropriate, contact the carrier or fulfilment provider to request an investigation.

Carrier investigations may take additional time to complete. We will keep the customer informed and provide an appropriate resolution based on the investigation.

11. Lost Packages

If a package has not arrived within seven business days after the estimated delivery date, contact us at info@hastybag.com.

Please provide:

  • Order number
  • Customer’s full name
  • Shipping address
  • Tracking number, if available

We will investigate the shipment with the applicable carrier. Depending on the results, we may provide a replacement, refund, or another appropriate resolution.

12. Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot locate it, please:

  1. Confirm the shipping address on the order.
  2. Check around the delivery location.
  3. Ask household members, neighbors, building management, or reception staff.
  4. Contact the carrier using the tracking number.
  5. Contact HastyBag if the package remains missing.

We will assist with a reasonable carrier investigation, but the final resolution may depend on the carrier’s delivery confirmation and investigation findings.

13. Damaged, Defective, or Incorrect Products

If an order arrives damaged, defective, or contains an incorrect product, contact us within 48 hours of delivery.

Please provide:

  • Order number
  • Description of the issue
  • Clear photographs of the product
  • Photographs of the shipping packaging and label

Customers should retain the product and packaging until the claim has been reviewed.

When a claim is approved, Hasty Bag LLC may provide a replacement, refund, prepaid return label, or another appropriate resolution. Customers will not be responsible for reasonable return shipping costs when the return results from our error or an item arriving damaged, defective, or incorrect.

Additional terms are available in our Return and Refund Policy.

14. Refused and Undeliverable Packages

Packages may be returned to us because of:

  • An incorrect or incomplete address
  • Repeated unsuccessful delivery attempts
  • Customer refusal
  • Failure to collect the package
  • Carrier restrictions

If an order is returned as refused or undeliverable, we will contact the customer when possible.

Where permitted by law, actual outbound or return shipping expenses may be deducted from the refund when the failed delivery resulted from an incorrect address, customer refusal, or failure to accept delivery. No such deduction will apply when the return resulted from our error or a damaged, defective, or incorrect product.

15. Shipping Restrictions

We reserve the right to decline or cancel shipment where:

  • The shipping address cannot be verified
  • The carrier does not service the destination
  • The product cannot legally or safely be shipped to the destination
  • Fraudulent or unauthorized activity is reasonably suspected
  • The product is unavailable
  • An obvious pricing, inventory, or order-processing error has occurred

If we cancel an order after payment, the applicable amount will be refunded to the original payment method.

16. Policy Updates

We may update this Shipping Policy to reflect changes in our operations, shipping services, legal requirements, or carrier procedures.

The revised policy will be posted on our website with an updated Effective Date. The policy applicable to an order will generally be the version available when the order was placed.

17. Contact Information

For shipping or delivery questions, contact:

Hasty Bag LLC, operating the HastyBag brand
312 S Gaillard St
Baytown, TX 77520
United States

Email: info@hastybag.com
Phone: +1 346-458-0604
Website: HastyBag